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Outlook Recurring Events

April 11, 20241 min read

The limitation where recurring events edited in Outlook didn't sync properly within the CRM has now been resolved.

Now, all edits made in Outlook will sync accurately to GHL.

What's New?

  • Previously, our synchronization system only captured modifications to the first event in a recurring series, resulting in discrepancies when changes were made within Outlook. With this enhancement, we've eliminated this limitation.

  • Now, whether you edit a single occurrence, choose 'This and following events', or modify all occurrences of a recurring event in Outlook, those changes will be accurately reflected in the CRM.

This enhancement ensures consistency and accuracy across platforms, avoids confusion caused by discrepancies in event details and helps in obtaining accurate slot availability to avoid any double bookings.

Important Note:

For this to work accurately, it's essential to disconnect and then reconnect your Outlook integration. You can do this by going to Settings-->My Profile-->Integration:

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